CODE OF ETHICS AND CONDUCT
Integrity is Non-Negotiable at TWAS REPAIR
At TWAS REPAIR, there is only one way to operate: the right way. This principle guides our daily conduct and shapes all our internal and external relationships.
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With a strong commitment to fostering a work environment that is ethical, transparent, upright, and free from discrimination or injustice, we have established a Code of Ethics and Conduct. This Code must be strictly followed by all associates and respected by partners and suppliers.
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To support this commitment, TWAS REPAIR maintains a Confidential Complaint Channel and has instituted an Ethics and Conduct Committee, a body with full autonomy and independence to investigate, assess, and address any violations of our Code.
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ANTI-CORRUPTION POLICY
Commitment to Ethics and Compliance
TWAS REPAIR and its leadership are fully committed to conducting all business activities with ethics, integrity, transparency, and in strict compliance with applicable laws and regulations.
In line with this commitment, the company actively adheres to both national and international anti-corruption and anti-bribery legislation, including Brazil’s Anti-Corruption Law (Law No. 12.846/2013) and the U.S. Foreign Corrupt Practices Act (FCPA).
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TWAS REPAIR expects all employees, partners, and third parties to fully comply with the principles, guidelines, and procedures set forth in this Policy, reinforcing our collective responsibility in maintaining a culture of legality and ethical conduct.
CHANNEL FOR COMPLAINTS
Ethics and Integrity at TWAS REPAIR
At TWAS REPAIR, all our activities are guided by high ethical and moral standards, which we actively promote across our entire value chain.
In alignment with our Code of Ethics and Conduct and the principles of good corporate governance, we offer a dedicated channel for receiving complaints, reports, and suggestions related to ethical conduct.
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🔒 Anonymity is guaranteed.
All procedures are supported by secure systems to ensure the confidentiality of the whistleblower and the information provided.
We believe that ethics and transparency are non-negotiable values. That’s why we count on the collaboration of everyone to help maintain a work environment that is upright, responsible, discrimination-free, and rooted in respect and justice.
Together, we build a stronger and more ethical TWAS REPAIR.
IMPORTANT:
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The Complaint Channel is exclusively dedicated to receiving complaints, reports, and suggestions related to the TWAS REPAIR Code of Ethics and Conduct.
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Messages or calls that fall outside this scope, such as resume submissions, supplier contact, or unrelated inquiries, will not be processed or responded to through this channel.